Monacoers Family of Coaches

Hi All
What a day! This morning I called the hospital and questioned an $8,800 bill I had received. The lady checked it and said it was a billing mistake and I should ignore it.
Later the UPS Tuck stopped and delivered four TPMS systems. I have three of them programmed, there are a couple discrepancies which I'm sure can be ironed out. I'm short some sensors, long some sensor wrenches, one readout screen is bad, and I don't understand one of them, but I have them and that is the important thing. Todd is evidently doing what he needs to do to make his shipments. I was plenty concerned he had run for the border with all our money.

Ciao
Jack

[Non-text portions of this message have been removed]

I have lost the address and phone number for Truckers Parts Store. Does anyone have it
handy.
Respond to alan.story@...

Thanks

Alan Story
2006 Sig, 2005 Civic pusher

After waiting 4 months for my TPMS from Trucker Parts Store I installed it to find that half
the sensors didn't work. I called Tina and was advised to return the system for a refund. It's
now been 7 weeks and after I called today to find out what has happened to the refund I was
advised that I would have to request it through VISA. Needless to say VISA said they wouldn't
be able to do anything about it because of the length of time involved.
This was an expensive lesson and a warning to anyone who is thinking of dealing with them.
I also notice that their website is no longer available.

Alan Story
06 Sig 05 Honda pusher

I just saw the following post on rv.net:

"I am knowing this forum also by google search, we are the
manufacturer for the tire pressure monitor system you are talking
about, we have contacting with him since last Dec., but recently,
we didn't hear from them for a long time.until now, we didn't
receive the balance from them, I sent email, no reply,try to call
him, just leave message. I am not sure what happened between our
company and SAF-TTE. we are very worried now.

"If you have more information about SAF-TTE, please let me know.
Thanks in advance.

"Aileen-Gobiz
Shenzhen,China"

>http://www.rv.net/forum/index.cfm/fuseaction/thread/tid/21104436/page/28.cfm>

or
http://tinyurl.com/6ychpt

--
Dave Rudisill
North Bend, OR

>On Mon, 04 Aug 2008 17:48:50 -0000, you wrote:

>After waiting 4 months for my TPMS from Trucker Parts Store I installed it to find that half
>the sensors didn't work. I called Tina and was advised to return the system for a refund. It's
>now been 7 weeks and after I called today to find out what has happened to the refund I was
>advised that I would have to request it through VISA. Needless to say VISA said they wouldn't
>be able to do anything about it because of the length of time involved.
>This was an expensive lesson and a warning to anyone who is thinking of dealing with them.
>I also notice that their website is no longer available.
>
>Alan Story

Alan,

I think it a minor blessing that the truckers' store just goes away.

They are more than just incompetent, remember the post about sending
them credit card info, as they thought THEY were the object of a
scam?

I would lean on Visa to contest these charges, as the way it was
handled, they should help you out.

Tell them that you were billed way before the mdse was shipped, I'll
bet their files are full of Truckers store complaints.

Al C

> >On Mon, 04 Aug 2008 17:48:50 -0000, you wrote:
>
> >After waiting 4 months for my TPMS from Trucker Parts Store I

installed it to find that half

> >the sensors didn't work. I called Tina and was advised to return

the system for a refund. It's

> >now been 7 weeks and after I called today to find out what has

happened to the refund I was

> >advised that I would have to request it through VISA. Needless to

say VISA said they wouldn't

> >be able to do anything about it because of the length of time

involved.

> >This was an expensive lesson and a warning to anyone who is

thinking of dealing with them.

> >I also notice that their website is no longer available.
> >
> >Alan Story
>

Call Visa back and tell them that even though your card was charged months
ago, the product just arrived and you are/have returned it. We've been
successful several times disputing a charge that way. We do huge amounts of
business travel with our Chase Visa and they were not about to lose us as a
customer. If the first person you talk to doesn't go for it, ask for a
supervisor.
Les Stallings

02 Dynasty
_____

From: Monacoers@yahoogroups.com [mailto:Monacoers@yahoogroups.com] On Behalf
Of atstory2002
Sent: Monday, August 04, 2008 10:49 AM
To: Monacoers@yahoogroups.com
Subject: [Monacoers] TPMS
After waiting 4 months for my TPMS from Trucker Parts Store I installed it
to find that half
the sensors didn't work. I called Tina and was advised to return the system
for a refund. It's
now been 7 weeks and after I called today to find out what has happened to
the refund I was
advised that I would have to request it through VISA. Needless to say VISA
said they wouldn't
be able to do anything about it because of the length of time involved.
This was an expensive lesson and a warning to anyone who is thinking of
dealing with them.
I also notice that their website is no longer available.

Alan Story
06 Sig 05 Honda pusher


[Non-text portions of this message have been removed]

> After waiting 4 months for my TPMS from Trucker Parts Store I installed it to find that half
> the sensors didn't work. I called Tina and was advised to return the system for a refund. It's
> now been 7 weeks and after I called today to find out what has happened to the refund I was
> advised that I would have to request it through VISA. Needless to say VISA said they wouldn't
> be able to do anything about it because of the length of time involved.
> This was an expensive lesson and a warning to anyone who is thinking of dealing with them.
> I also notice that their website is no longer available.
>
> Alan Story
> 06 Sig 05 Honda pusher

This is a lesson to be learned by all of us. I sent repeated posts when
the fact that credit cards were being charged well in advance of even
promised delivery that the charges should be disputed and thereby
cancelled. I have absolutely no reason to believe that there was
dishonesty on the part of the vendor. But a warning sign came from a
competitor TPMS who said that there have been many startups that ended
up in failure because the business dealings with the Chinese companies
fell apart. Whether the vendors should now be in a position to make all
its customers whole is for someone else to figure out. But it is far too
risky for me to ever let someone charge my credit card ahead of delivery
of a product or service. If a charge shows up on my first billing cycle
and no delivery of product or no completion of service, out goes a
dispute letter immediately.

BTW Alan, don't give up hope. It may be resolved satisfactorily eventually.

Bob Clerc
@ Colorado Springs, CO

After spending 45 minutes on the phone with VISA their response was this. They can do
nothing about it as the original order was in January and is outside their jurisdiction. I
asked if VISA could put pressure on SAF-T Corp and they said it was a different section of
the company and they didn't have their number (merchant issues). It appears that it was a
good lesson about purchasing products online with a VISA card.

Alan Story
06 Sig

--- In Monacoers@yahoogroups.com, Bob Clerc wrote:
>
> > After waiting 4 months for my TPMS from Trucker Parts Store I installed it to find that
half
> > the sensors didn't work. I called Tina and was advised to return the system for a
refund. It's
> > now been 7 weeks and after I called today to find out what has happened to the
refund I was
> > advised that I would have to request it through VISA. Needless to say VISA said they
wouldn't
> > be able to do anything about it because of the length of time involved.
> > This was an expensive lesson and a warning to anyone who is thinking of dealing with
them.
> > I also notice that their website is no longer available.
> >
> > Alan Story
> > 06 Sig 05 Honda pusher
>
> This is a lesson to be learned by all of us. I sent repeated posts when
> the fact that credit cards were being charged well in advance of even
> promised delivery that the charges should be disputed and thereby
> cancelled. I have absolutely no reason to believe that there was
> dishonesty on the part of the vendor. But a warning sign came from a
> competitor TPMS who said that there have been many startups that ended
> up in failure because the business dealings with the Chinese companies
> fell apart. Whether the vendors should now be in a position to make all
> its customers whole is for someone else to figure out. But it is far too
> risky for me to ever let someone charge my credit card ahead of delivery
> of a product or service. If a charge shows up on my first billing cycle
> and no delivery of product or no completion of service, out goes a
> dispute letter immediately.
>
> BTW Alan, don't give up hope. It may be resolved satisfactorily eventually.
>
> Bob Clerc
> @ Colorado Springs, CO
>

After spending 45 minutes on the phone with VISA their response was this. They can do
nothing about it as the original order was in January and is outside their jurisdiction. I
asked if VISA could put pressure on SAF-T Corp and they said it was a different section of
the company and they didn't have their number (merchant issues). It appears that it was a
good lesson about purchasing products online with a VISA card.

Alan Story
06 Sig

--- In Monacoers@yahoogroups.com, Bob Clerc wrote:
>
> > After waiting 4 months for my TPMS from Trucker Parts Store I installed it to find that
half
> > the sensors didn't work. I called Tina and was advised to return the system for a
refund. It's
> > now been 7 weeks and after I called today to find out what has happened to the
refund I was
> > advised that I would have to request it through VISA. Needless to say VISA said they
wouldn't
> > be able to do anything about it because of the length of time involved.
> > This was an expensive lesson and a warning to anyone who is thinking of dealing with
them.
> > I also notice that their website is no longer available.
> >
> > Alan Story
> > 06 Sig 05 Honda pusher
>
> This is a lesson to be learned by all of us. I sent repeated posts when
> the fact that credit cards were being charged well in advance of even
> promised delivery that the charges should be disputed and thereby
> cancelled. I have absolutely no reason to believe that there was
> dishonesty on the part of the vendor. But a warning sign came from a
> competitor TPMS who said that there have been many startups that ended
> up in failure because the business dealings with the Chinese companies
> fell apart. Whether the vendors should now be in a position to make all
> its customers whole is for someone else to figure out. But it is far too
> risky for me to ever let someone charge my credit card ahead of delivery
> of a product or service. If a charge shows up on my first billing cycle
> and no delivery of product or no completion of service, out goes a
> dispute letter immediately.
>
> BTW Alan, don't give up hope. It may be resolved satisfactorily eventually.
>
> Bob Clerc
> @ Colorado Springs, CO
>

The company is referring you to Visa as I don't think they have the
money to pay you. I have never heard of a company telling someone to
go back to Visa for a refund as the company usually credits your
Visa card.
John F.
00Exec/05MDX
in Newport OR.at Pacific Shores.

--- In Monacoers@yahoogroups.com, "atstory2002"
wrote:

>
> After spending 45 minutes on the phone with VISA their response

was this. They can do

> nothing about it as the original order was in January and is

outside their jurisdiction. I

> asked if VISA could put pressure on SAF-T Corp and they said it

was a different section of

> the company and they didn't have their number (merchant issues).

It appears that it was a

> good lesson about purchasing products online with a VISA card.
>
> Alan Story
> 06 Sig
>
>
> --- In Monacoers@yahoogroups.com, Bob Clerc wrote:
> >
> > > After waiting 4 months for my TPMS from Trucker Parts Store I

installed it to find that

> half
> > > the sensors didn't work. I called Tina and was advised to

return the system for a

> refund. It's
> > > now been 7 weeks and after I called today to find out what has

happened to the

> refund I was
> > > advised that I would have to request it through VISA. Needless

to say VISA said they

> wouldn't
> > > be able to do anything about it because of the length of time

involved.

> > > This was an expensive lesson and a warning to anyone who is

thinking of dealing with

> them.
> > > I also notice that their website is no longer available.
> > >
> > > Alan Story
> > > 06 Sig 05 Honda pusher
> >
> > This is a lesson to be learned by all of us. I sent repeated

posts when

> > the fact that credit cards were being charged well in advance of

even

> > promised delivery that the charges should be disputed and

thereby

> > cancelled. I have absolutely no reason to believe that there was
> > dishonesty on the part of the vendor. But a warning sign came

from a

> > competitor TPMS who said that there have been many startups that

ended

> > up in failure because the business dealings with the Chinese

companies

> > fell apart. Whether the vendors should now be in a position to

make all

> > its customers whole is for someone else to figure out. But it is

far too

> > risky for me to ever let someone charge my credit card ahead of

delivery

> > of a product or service. If a charge shows up on my first

billing cycle

> > and no delivery of product or no completion of service, out goes

a

> > dispute letter immediately.
> >
> > BTW Alan, don't give up hope. It may be resolved satisfactorily

eventually.

> >
> > Bob Clerc
> > @ Colorado Springs, CO
> >
>